Amazon now also supports card payment at the time of delivery
Recently, after the government’s announcement of restraining the usage of 500 and 1000 rupees notes in the country, everyone was in a state of panic.
Even the major e-commerce platforms, Flipkart, Amazon, Snapdeal, etc temporarily stopped their cash on delivery (CoD) services.
Even several food delivery online portals disabled their CoD option and urged the customers to go for the alternatives and pay via debit or credit card. This caused a major decline in the sales for these platforms as even today in India, majority of the online shoppers survive through CoD payment only.
After all the chaos and introduction of new 500 and 2000 rupees notes in the market, situation might not have came under control for the government but few online platforms have now restarted their Cash of Delivery services. Amazon being one of the major players in e-commerce has also re-commenced its CoD services.
One of Amazon India’s spokesperson while spreading light on the matter announced, “As of November 11, we are re-introducing CoD to enable options to pay at the time of delivery. This accommodates customers who face challenges of paying online, but are still able to use electronic instruments at delivery.”
While delivering the product only the new and valid 500 and 2000 rupees notes will be accepted. The spokesperson also admitted that during the past days when CoD services were halted, the digital payments scale has raised which proves that customers do accept the digital payment mode but majorly when the cash payment is restraint.
The company has also introduced the electronic payment mode via debit or credit card at the time of delivery. Special and trained delivery agents have been appointed to support the payment.
According to reports, more than 70% of Indian customers who shop online prefer to pay via cash on delivery rather via online payment mode.